Customer Portal

As part of the transition to our upgraded water meter system, we are offering a brand new customer portal that is seamlessly integrated with the software that new system is built on. Beacon’s Eye on Water will give you full access to data on your water consumption and provide you with vital tools to monitor and manage your water use. You will be able to use your computer or smartphone app to receive leak alerts, view usage trends, and more!

The first and most important step in preparing for access to Eye on Water is to have your Meter Transmitting Unit upgraded to a brand new Endpoint. If you have not yet completed this upgrade, please contact the Public Works Department immediately at 708-485-2540.  This is a mandatory upgrade for all Brookfield water customers.

Once your new Endpoint has been installed please allow 1-2 business days for us to prepare your account and then you’re ready to enroll!  Just make sure you have your account number handy and visit to get started.