Coronavirus (COVID-19) Information

A Message from Village President Kit Ketchmark 

Village Facilities

In response to the State of Illinois’ Resurgence Mitigation restrictions, and in alignment with our neighboring communities, Village Offices will be closed to the public effective Monday, November 23, 2020 until further notice. Police, Fire and Public Works Departments will remain fully operational to protect the health and safety of the Village. The Police Station lobby will also remain open for emergency situations and to reach the Police Department if needed. Village Hall Staff will continue work in office or via teleworking. This is being done in an effort to ensure the continuity of service to our residents and to minimize potential exposure and spread of COVID-19 (Coronavirus).

The Village remains committed to the safety and well being of residents and staff; therefore, we encourage residents to continue utilizing alternative methods, such as the ones below, to engage with Village staff.
a) Water Bill Payments:
  1. Online Through the Village’s Website:
  2. Placed in One of the Drop Boxes Located in the Village Hall Parking Lot and by the Front Door of Fire Station 1 on Shields Ave
  3. Pay by phone using a credit card at 708-485-7344 and selecting option # 1
b) Vehicle Sticker Purchase:
  1.  Please call (708)485-7344 for email instructions, if needed.
c) Building permit applications and contractor registrations can be found at the “Forms” Tab on the Village Website at and all documentation can be scanned and e-mailed to , sent by fax to 708-485-8090 or left in the drop box at Village Hall. Residents looking to speak with an inspector in-person will need to make an appointment in advance by calling (708)485-7344.
d) Registration for Parks and Recreation activities can be done over the phone by calling 708-485-1474 or online at
e) Email Questions and Concerns to
f) By Phone:
  • Village Hall (Community Development & Finance Departments): (708) 485-7344
  • Village Manager’s Office: (708)485-1444
  • Non-Emergency Police: (708)485-8131
  • Public Works Department (7:00 am – 3:30 pm): (708)485-2540

Covid-19 Resurgence Mitigation Information 

The following restrictions take effect on Friday, November 20.


  • Home gatherings must be limited to household members.


(Including private clubs and country clubs)

  • May open no earlier than 6 a.m. and must close by 11 p.m.
  • No indoor service allowed. No dancing or standing indoors either. All indoor gaming terminals must suspend operations.
  • All patrons must be seated outside at tables that have a maximum capacity of six people and are spaced 6 feet apart.
  • Reservations required for each party with a maximum of one party per table.
  • No ordering or congregating at a bar. All stools should be removed to prevent seating at a bar.


(Including hair and nail salons, and physical, occupational and massage therapy clinics)

  • Maximum capacity: 25 clients or 25% capacity, whichever is less.
  • Face coverings must be worn at all times by clients and service providers.
  • Facials, beard trims and all other services in which a face covering cannot be worn are suspended.
  • Appointments for physical, occupational and massage therapy as deemed necessary by a medical provider may continue, but appointments must be spaced by a minimum of 15 minutes in order to sanitize and circulate air in service rooms before and after each service.
  • Virtual consultations recommended.


(Including service counters, general merchandise and convenience stores, “big box” stores offering groceries and pharmacy services)

  • Maximum capacity: 25%, but grocery stores and pharmacies may operate at up to 50%.
  • Customers should plan quick, efficient trips with consistent circulation when in-store shopping is necessary.


  • Maximum capacity: 25%.
  • Reservations required.
  • Face coverings must be worn at all times.
  • No indoor group classes allowed.
  • Locker room areas closed.


(Including sports and activity facilities)

  • Outdoor sports and recreation only, no indoor activities allowed.
  • Limited to 10 people or fewer with each required to wear face coverings at all times and observe social distancing.
  • Locker room areas closed.

The Governor’s Office is collecting and responding to questions regarding the State’s response to the COVID-19 outbreak. They have created an email address,, where Illinois residents may send questions, comments and recommendations. The Governor’s staff will compile all inquiries and respond with answers.

More information can also be found at the following links: 

Center for Disease Control (CDC)

State of Illinois – COVID-19

Illinois Department of Public Health (IDPH)

Illinois COVID-19 Hotline and Email Address

If you have questions about Coronavirus-
Call the Illinois Coronavirus Disease (COVID-19) Hotline 1(800) 889-3931 or,
Send an email to: DPH.SICK@ILLINOIS.GOV
Anytime, 24 hours a day, seven days a week.

Business Interruption Grants (BIG) Program: 

Business covered are:

  • Bars and Restaurants – $20 million for bars and restaurants unable to offer outside service, providing 1,000 grants of up to $20,000
  • Barbershops and Salons – $10 million for barbershops and salons, providing 1,000 grants of $10,000 each
  • Gyms and Fitness Centers – $10 million for gyms and fitness centers that have lost significant revenue due to COVID-19, providing 500 grants of $20,000 each

ComEd Financial Assistance Support Programs

ComEd Bill Payment Assistance Program

Coronavirus Disease 2019 (COVID-19)

Coronaviruses are a large family of viruses, some causing illness in people, and others that circulate among animals, including camels, cats, and bats.  Rarely animal coronaviruses can evolve and infect people and then spread between people. Human coronaviruses are common throughout the world and commonly cause mild to moderate illness in people worldwide.  However, the emergence of novel (new) coronaviruses, such as SARS and MERS, have been associated with more severe respiratory illness.


Common human coronaviruses usually cause mild to moderate upper-respiratory tract illnesses, like the common cold. These illnesses usually only last for a short amount of time. Symptoms may include

  • Fever
  • Cough
  • Shortness of breath

Human coronaviruses can sometimes cause lower-respiratory tract illnesses, such as pneumonia or bronchitis.

Testing Sites Information:


Human coronaviruses most commonly spread from an infected person to others through

  • the air by coughing and sneezing
  • close personal contact, such as touching or shaking hands
  • touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
  • rarely, fecal contamination


The following can help prevent the spread of coronaviruses and protect yourself from becoming infected.

  • wash your hands often with soap and water for at least 20 seconds
  • avoid touching your eyes, nose, or mouth with unwashed hands
  • avoid close contact with people who are sick